FAQs

Frequently Asked Questions (FAQ)
Welcome to the Mstique FAQ page. Below, you’ll find answers to common questions about our women’s leggings and athleisure products. Whether you’re curious about sizing, shipping, or our rewards program, we’ve got you covered.

1. Leggings Sizing & Fit

Q: How do I find the right size for my leggings?
A: Use our Size Guide to find your perfect fit. Measure your waist, hips, and inseam to determine the best size. Our leggings are designed to fit snugly without restricting movement.

Q: How should leggings feel when I wear them?
A: Leggings should feel like a second skin—snug but comfortable. They should stay in place at the waist without rolling down and allow full range of motion.

Q: Are Mstique leggings squat-proof?
A: Absolutely! Our leggings are made with high-quality, opaque fabric to ensure full coverage during any activity.

2. Shipping & Delivery

Q: How long does shipping take?
A: Standard shipping takes 5–7 business days, express shipping 2–3 business days, and overnight shipping delivers in 1 business day. Visit our Shipping & Delivery page for more details.

Q: Can I track my order?
A: Yes! Once your order ships, you’ll receive a tracking link via email. You can also track your order on our Order Tracking page.

Q: Do you ship internationally?
A: While we are exploring international locations for shipping, we do not yet ship internationally at the moment. However, sign up for updates on available shipping for your country.

3. Returns & Exchanges

Q: What is your return policy?
A: Returns are easy as long as the item is unworn, unwashed, and in its original packaging. Visit our Returns page for step-by-step instructions.

Q: Can I exchange my leggings for a different size or style?
A: Yes, exchanges are available. Initiate an exchange through your account or by contacting our support team.

Q: How long does it take to process a return?
A: Returns are typically processed within 5–7 business days after we receive the item.

4. Points & Rewards

Q: How do I earn points with Mstique?
A: Points are automatically earned with every purchase. Sign up for our Rewards Program to track your points and redeem them for discounts, free leggings, and exclusive deals.

Q: How can I use my points?
A: Redeem points for rewards during checkout. Simply log in, apply your points, and enjoy the savings!

5. Product Care

Q: How should I wash my leggings?
A: Wash your leggings in cold water on a gentle cycle. Avoid fabric softeners, bleach, and hang dry for the best results.

Q: Will the fabric stretch out over time?
A: No, our leggings are made with high-quality, stretch-retention fabric to maintain their shape even after multiple washes.

6. General Questions

Q: Do you offer discounts for first-time customers?
A: Yes! Sign up for our newsletter to receive an exclusive discount on your first purchase.

Q: How can I refer a friend and earn rewards?
A: Share your referral link through our Referral Program. When your friend makes their first purchase, you’ll receive 25% off your next order.

Q: Can I model or work for Mstique?
A: We’re always on the lookout for talent! If you’re interested in modeling, photography, social media management, or other roles, check out our Careers Page.

7. Contact Us

Still have questions? Our support team is here to help!

Thank you for choosing Mstique. We’re here to ensure your experience is as seamless and stylish as our leggings.